Terms & Conditions

Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Almane Collective ("we", "our", or "us") collects, uses, stores, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to our website, https://almanecollective.com.au, and any related online platforms we operate.

Information We Collect
Log Data
When you visit our website, our servers may automatically record information provided by your browser. This includes your device’s IP address, browser type and version, the pages you visit, the time and date of access, and time spent on each page. This data is considered non-identifiable and helps us improve our website performance and usability.
Personal Information
We may collect personal details such as your name, phone number, and email address when you voluntarily provide them (for example, through contact forms, subscriptions, or service enquiries). We only collect what is reasonably necessary to deliver our services or respond to your requests.

How We Collect Information
We collect information by lawful and fair means, with your knowledge and consent. Whenever personal information is requested, we will explain why it is being collected and how it will be used.
You may choose not to provide information; however, this may limit your access to certain features or services.
Use of Information
We use personal and non-personal information to:

• Provide and improve our services

• Respond to your enquiries or requests

• Personalise your user experience

• Analyse trends and website usage

• Comply with legal obligations

We do not sell, rent, or trade personal information to third parties.

Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely in digital systems protected by passwords, encryption, and access controls.
We retain personal information only for as long as necessary to fulfil its intended purpose or meet legal and regulatory requirements.
Please note that no electronic storage or transmission is entirely secure, and while we use industry-standard safeguards, absolute security cannot be guaranteed.

Cookies
Our website uses cookies to help us analyse web traffic and enhance your browsing experience. Cookies are small files stored on your device that help remember your preferences.
You can disable cookies in your browser settings, though doing so may limit certain functions of our website. This policy covers only cookies we control and not those used by third-party services integrated into our site.

Third-Party Services and Disclosure
We may use trusted third-party providers (for example, web hosting, analytics, and marketing platforms) to help us operate our website and deliver services. These providers may access your information solely for the purpose of performing their assigned tasks and are bound by confidentiality obligations.
We will not share your personal information with any third party unless:

• You have given consent

• It is required by law

• It is necessary to protect our legal rights or comply with a legal process

• It is needed to prevent or investigate potential fraud, harm, or security threats

Cross-Border Disclosure:
Some third-party services we use may operate outside Australia. Where your information is transferred overseas, we take reasonable steps to ensure those parties comply with privacy standards equivalent to the Australian Privacy Principles.

Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if any details are inaccurate, incomplete, or outdated.
Requests can be made by emailing us at info@almanecollective.com.au. We will respond within a reasonable timeframe, typically within 30 days, as required under the Privacy Act.

 
Complaints and Enquiries
If you have concerns about how your personal information has been handled, please contact us at info@almanecollective.com.au.
We take privacy concerns seriously and will respond promptly to investigate and resolve the matter.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be published on this page, and your continued use of our site constitutes acceptance of the revised terms.

Contact Us
For questions, requests, or complaints about this Privacy Policy or how your personal information is handled, please contact us at:
📧 info@almanecollective.com.au
🌐 https://almanecollective.com.au